COURSE CURRICULUM

    1. The Client Connection EBook

    1. Module 1.1 Understanding the Core of Your Business: Acquisition vs. Retention

    2. Module 1.2 Understanding the Client Journey

    3. Module 1.3 Mastering the consultation and communication .pdf

    4. Spa Business Google Search Optimization Checklist

    1. Module 2.1 Elevating the Service Experience

    2. Module 2.2 The Art Of Seamless Rebooking

    3. Module 2.3 The Power of Proactive Follow-Up

    4. Client Experience Checklist

    1. Module 3.1 Retailing as a Service, Not a Sale

    2. Module 3.2 Building Community & Loyalty Programs

    3. Client Metrics

    4. Follow Up Templates

    1. Client Connection Quiz

    2. Client Connection Evaluation Form

About this course

  • $49.00
  • 15 lessons
  • 0 hours of video content

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